Logistics First LLC Privacy Policy

1. Introduction
Welcome to Logistics First LLC ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our client/operator portal.

If you do not agree with the terms of this Privacy Policy, please do not access the website or portal.

2. Information We Collect
a. Information You Provide
- Name, email address, phone number
- Business details (e.g., company name, EIN, address)
- Driver/operator documentation (e.g., CDL, insurance, W-9s)
- Job request details (e.g., site addresses, haul descriptions)

b. Automatically Collected Information
- IP address, browser type, operating system
- Usage data and interaction with the website or portal

3. How We Use Your Information
We use collected data to:
- Create and manage your account
- Verify operator credentials and documentation
- Fulfill service and hauling requests
- Communicate with you (via email, SMS, or portal)
- Ensure regulatory and safety compliance
- Improve our services and portal functionality

4. Sharing of Your Information
We may share your information with:
- Our contractors or logistics partners (only as needed for service execution)
- Legal or regulatory authorities (as required by law)
- Service providers for hosting, payment processing, or analytics

We do not sell your personal information to third parties.

5. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Maintain session data
- Track usage for analytics
- Remember preferences

You can modify your browser settings to decline cookies.

6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill contractual or legal obligations
- Maintain safety and regulatory records
- Support internal operations and audits

7. Your Rights and Choices
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to request access or deletion of your personal data
- The right to opt out of the sale of personal information (note: we do not sell your data)

To exercise your rights, contact us at contactus@logisticsfirst.net.

8. Data Security
We implement reasonable technical and organizational measures to safeguard your information, including:
- Encrypted document storage
- Access control and authentication
- Periodic security reviews

However, no method of transmission or storage is 100% secure.

9. Third-Party Links
Our website or portal may link to third-party services (e.g., map providers, financing partners). We are not responsible for their privacy practices.

10. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

11. Updates to This Policy
We may update this Privacy Policy at any time. Revisions will be posted on this page with an updated effective date.

12. Contact Us
If you have questions or requests related to this policy, contact:

Logistics First LLC
Email: contactus@logisticsfirst.net